Question 1

Can you source parts that aren't in your online catalog?

Accepted Answer

Yes. Send the part number, OEM code or drawing to sales@cballast.com. We regularly source obsolete and hard-to-find industrial parts through our supplier network, and we update our catalog continuously.

Question 2

How is an order placed?

Accepted Answer

Quote-to-invoice. There is no online checkout and no card processing. Add items to the basket or email sales@cballast.com with part numbers; cBallast returns a quotation. On acceptance, an invoice is issued and goods ship against bank transfer.

Question 3

Which industries does cBallast supply?

Accepted Answer

Ship management and marine, water and wastewater treatment, industrial process, oil and gas, renewable energy and offshore wind, and defence. Class-society certificates (DNV, ABS, LR, BV, RINA, CCS, KR, NK, RMRS) are available where the OEM holds the approval.

Question 4

Are listed parts OEM-original?

Accepted Answer

Where the OEM line is in production, listings are OEM-original. Where it is discontinued or restricted, cBallast lists verified equivalents and labels them explicitly on the product page. Cross-reference identifiers cover OEM, material, drawing, superseded and competitor-equivalent numbers.