Lead Times

Model

cBallast operates as a planned-procurement sourcing house. We consolidate an RFQ or a full BOM, source through authorised OEM channels and vetted distributors, and issue one quotation with per-line lead times before any order is committed.

We do not run an emergency-dispatch service, an AOG hotline or an out-of-hours desk. The commercial fit is planned industrial spares — not vessel-stranded or aircraft-on-ground work.

Typical lead time

Indicative only. The binding lead time is the one stated on the quotation issued for your specific request.

• Standard sourced item — typically 5–15 working days from PO acceptance, depending on OEM inventory and destination.
• OEM made-to-order (customised valves, motors, gearboxes, switchgear assemblies, classified marine equipment) — 4–12 weeks per the OEM's confirmed date.
• Long-lead marine engine spares (Wartsila, MAN ES, Hyundai-MAN crankshaft/camshaft and other primary components) — 8–20 weeks per Service-Letter allocation.
• ATEX / IECEx custom enclosures, hazardous-area luminaires — 6–16 weeks.
• Heat-exchanger plates (Alfa Laval, Tranter, Kelvion) — 4–10 weeks new build.

Freight

Consignments dispatch via DHL Express, UPS, FedEx, sea freight (FCL/LCL) or a customer-nominated forwarder. Freight cost, Incoterm and lead time are quoted per consignment alongside the unit price.

Default Incoterm on issued quotations is EXW unless otherwise agreed.

Backorder handling

If a quoted item later proves unavailable at the stated lead time, you are notified before the order is dispatched. Options offered: wait at the OEM's revised lead time, cancel the line at no charge, accept a vetted cross-reference (per the Sourcing Policy), or split the order.

No line is silently substituted or partial-shipped.

Lead-time confidence rating

Quotations carry one of three lead-time confidence ratings, stated on the quote header.

• FIRM — the OEM or authorised distributor confirms the item is on shelf; the stated lead time is held within 1–2 working days.
• INDICATIVE — OEM lead time as published; can move 1–3 weeks depending on OEM allocation.
• ESTIMATED — the OEM has not confirmed a definite date; the figure is our best estimate and the order is only committed once the OEM confirms.